Warranty at Genuine Auto Repair


Nationwide Warranty

WHEREVER YOU GO, OUR WARRANTY GOES WITH YOU   

When you have service and repairs performed by an authorized TechNet Professional Automotive Service facility, you're covered by a nationwide limited repair warranty that extends across North America, for 36 months or 36,000 miles, whichever comes first.

Technet Nationwide Warranty 36 months/36000 miles

Program Coverage

This Warranty covers the following types of repairs and services:

A. Air conditioning, heating and climate control systems

B. Brake system(s)

C. Electrical system(s)

D. Emission control system(s)

E. Engine cooling system(s)

F. Electronic engine management system and other on-board

computer systems (engine, body, brake and suspension computers), cruise control systems.

G. Engine performance or drivability services and repair.

H. Exhaust system(s)

I. Fuel system(s)

J. Ignition system(s)

K. Other minor repairs

L. Starting and charging systems

M. Steering/suspension systems, wheel bearings, CV axles and joints, half-shafts and driveshaft’s

N. Hybrid drive battery replacement(s), effective July 1, 2016.

What Is Not Covered by Nationwide Warranty

 

You must pay for any non-warranty service you order to be performed at the same time as the warranty service. This warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, misuse, neglect, accident, alteration or “tampering with” (by other than the Facility or Facility employees). This warranty does not cover replacement or repairs due to normal wear and tear. The Facility’s employees and/or agents do not have authority to modify the terms of this warranty nor to make any promises in addition to those contained in this warranty.

 

Program Terms and Conditions

 

View complete Nationwide Warranty Terms and Conditions

 

How to Obtain Service

 

If you are reasonably able to, return to the original service center for service. In the event that you are unable to reasonably return to the original service center, contact the National Warranty Administrator toll-free at (866) 588-0728 to be directed to the nearest TechNet shop to handle the repair.

Roadside Assistance

ASSISTANCE YOU CAN COUNT ON.


Flat tire, lost keys, empty gas tank, dead battery, or need a tow? We've made it easy for you to receive help anytime, day or night, with the Roadside Assistance Program. TechNet Professional Automotive Service centers offer roadside assistance reimbursement with your qualifying service.

Technet Roadside Assistance

Program Coverage

The Program benefit is limited to the reimbursement of two (2) qualifying roadside assistance incidents within a 365-day period per covered vehicle. Maximum reimbursement amount is seventy-five ($75.00) dollars per eligible incident. To be eligible for this coverage, all you need is an invoice for at least in $25 in service from a TechNet Professional location. Covered services are towing,lock-out assistance, flat tire assistance, fluid delivery, and battery jump start.

 

How to Obtain Service

In order to receive the fastest service possible, contact the service provider of your choice.  You may be required to have a credit card available for use when calling the Roadside Assistance Dispatcher. 


*TechNet Professional Automotive Service does not endorse any specific roadside assistance service provider. 

You, the consumer, are responsible for negotiating any and all fees with the service provider prior to accepting service.


How to Receive Reimbursement

Download and complete this Roadside Assistance claim form and submit with the required proof of service documents listed on the form. You can email these documents to mechclaims@sonsio.com, fax to 1-866-924-3668 or mail to TechNet Customer Care, P.O. Box 17659 Golden, CO 80402 in order to receive reimbursement. If you have questions concerning a Roadside Assistance Claim please call 866-588-0728 option 2.

 

Program Terms and Conditions

Download the full terms and conditions of the Roadside Assistance Program here.


Road Hazard

 A Protection Plan That Will Keep You Rolling


Road Hazard Tire Protection provides three years of prorated coverage on your new tire purchase. Coverage is limited to the original selling price or the replacement selling price, whichever is less; and cannot exceed $399.99 per tire. Coverage is for 3 years or down to 2/32nds tread wear, whichever comes first. Road Hazard protection covers:

  • Punctures
  • Nails or Glass Damage
  • Bruise or Breaks
  • Potholes or Curb Damage
  • During the first 12 months, coverage includes flat tire changing assistance up to $75 and flat tire repair up to $25 per incident


Technet Road Hazard Tire Protection

Coverage Terms

Coverage limited to the original selling price or the replacement selling price, whichever is less; and cannot exceed $399.99 per tire. Coverage is for 36 months or down to 2/32nds treadwear, whichever comes first. 

  • The first year is 100% replacement 
  • The second year is 50% replacement 
  • The third year is 25% replacement 


How To Request Reimbursement

Submit a copy of your original invoice that clearly shows required information and a copy of paid invoice from a licensed service provider. 


How to Obtain Service

If you are more than 25 miles from the original dealer, you must contact the Warranty Administrator at (866) 588-0728 prior to any warranty repair work being performed. You will be directed to the nearest participating service center location. If there are no participating locations in your area, you may take your vehicle to a non-participating service center in your area.


Program Terms and Conditions

Download the full terms and conditions of the Road Hazard Program here.

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